Resolved -
This incident has been resolved.
Oct 17, 10:16 EDT
Monitoring -
The system seems to be working normally, monitoring the situation
Oct 17, 09:03 EDT
Update -
We've identified the root cause of the issue and are currently working on a solution
Oct 16, 18:14 EDT
Identified -
We've identified the source of the issue as a 3rd-party library and are contacting their support team.
Oct 16, 17:54 EDT
Investigating -
We have received multiple reports of users experiencing performance issues on the Value Builder Platform, which are causing pages to freeze frequently and error out. Our development team is investigating and attempting to identify the root cause.
Oct 16, 14:39 EDT