Identified - The issue has been identified and the fix will be deployed tomorrow morning.
Jul 21, 2026 - 17:54 EDT
Investigating - The Billing & Invoices tab of My Profile is reporting an error. We're investigating.
Jul 21, 2026 - 14:51 EDT
The Value Builder System Partial Outage
90 days ago
99.78 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 22, 2026

No incidents reported today.

Jul 21, 2026

Unresolved incident: Billing & Invoices unavailable.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026
Resolved - This incident has been resolved.
Jul 15, 15:31 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 15, 11:39 EDT
Investigating - We are currently investigating an issue with the formatting of the bio photo on the PREScore report. A temporary workaround is to disable the bio on the PREScore report.
Jul 15, 09:46 EDT
Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.