Bio photo formatting issue with PREScore reports

Incident Report for Value Builder

Resolved

This incident has been resolved.

Posted Jul 15, 2026 - 15:31 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 15, 2026 - 11:39 EDT

Investigating

We are currently investigating an issue with the formatting of the bio photo on the PREScore report. A temporary workaround is to disable the bio on the PREScore report.

Posted Jul 15, 2026 - 09:46 EDT

This incident affected: The Value Builder System.